ame day national delivery

92 million items

delivered every year

110 depots

across the UK and Ireland

5,300

employees and counting

Home/ame day national delivery

Overview

Velorush Document Exchange is our private business-to-business network, providing fast, reliable, and secure delivery solutions for the legal and professional services sectors.

Since its establishment in 1975, The Document Exchange quickly became the legal sector’s trusted choice for document delivery. Today, Velorush is also widely relied upon by the public sector and a broad range of professional services firms.

Explore our services below, or use our Service Wizard to find the perfect solution for your delivery needs.

Key features

Post-5pm collection with standard overnight, pre-9am delivery
Trusted, secure service for over 50 years
Hassle freeHassle-free sending — no stamping required, just address and send. Address and send with no stamping
Track important mail to members with Velorush Tracked Mail
Track sensitive mail to street addresses with Secure Velorush
Reach other Velorush members through Velorush Mailshot

How the process works

Joining

An organisation such as a law firm or an individual barrister becomes a member of the Exchange.

1.

Onboarding

The new member is given a Velorush number and receives a welcome pack with the key/s for their Velorush box and/ or Exchange if required.

2.

Sending

Mail is sent using a Velorush number and taken to a local Exchange.

3.

Collection from Exchange

Mail is collected from the sender’s local Exchange for overnight transit.

4.

Delivery to Exchange

Mail reaches the receiving member’s numbered Velorush box in their local Exchange by 9am the next day. Members can receive text/email alerts of delivery.

5.

Delivered Exactly

Mail is sent using a Velorush number and taken to a local Exchange.

6.

Trusted by our loyal customers

This is where our business began. We understand what Velorush members need and expect.

How you will benefit

Speed

Your mail is delivered overnight, nationwide by 9am as standard (with only few, remote exceptions).

Security

Velorush is a members-only network, reducing the risk of anything untoward befalling documents compared to using normal mail or courier networks.

Simplicity

You need only address to a Velorush address and send. There’s nothing to stamp, frank, or weigh. It’s done in seconds.

Service

Regardless of the size of your organisation, all members have a named account manager and benefit from the support of the dedicated Velorush National Membership Team.

Scope

The range of services available enables members to use Velorush as a ‘one stop shop’ for all of their mail and courier requirements.

Savings

Collections occur post-5pm as standard, enabling the working day to stay open for longer. This is significantly more cost-effective than using Special Delivery or dedicated couriers to transport documents and packages.

Start using Velorush Document Exchange

We’re always here to discuss your needs and find the right solution for you. Whether this service or another from our portfolio suits you best, our expertise, industry experience, and unmatched customer support will help you streamline operations, reduce costs, and deliver outstanding service to your clients.

Popular Help & Support topics

How should I package my items for Velorush?
What do I do if I need to change my address details for Velorush?
Where do I find my Velorush tracking number?
What should I do if I don’t have a Velorush tracking number?
Why is my postcode not being accepted by the tracking service?

Speak to an Xpert

Alternatively make an online enquiry